Help
Returns
How do I return an item?
- Everyone at SamedayBooks wants you to enjoy every book you buy from us. Therefore, if you are not completely satisfied with the books you receive please return them (within 28 days of receipt) and you will receive a full refund for the cost of the book and any postage charges incurred (if applicable).
- If you collected your order from our store, please return it to the shop you bought it from.
- If your order was delivered to a private address, please enclose the delivery note that came with the item. If the item delivered was different from the one you ordered, please write the details on the delivery note and we will send you the correct item. Please make sure you get a receipt from the post office or carrier who is returning the item to us. We may refuse to accept items returned more than 28 days after they have been delivered to you.
- If you receive an item that is faulty or damaged you can return it for a replacement. Your Statutory Rights are not affected.
- Books delivered to your home address should be sent back to SamedayBooks.com Returns, 95-99 Guildford Street, Chertsey, Surrey KT16 9AS